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This is us.

Some people may call us a creative agency, design studio, tech firm, marketing company, support platform etc. but to us, none of those labels seems to fit. We work across multiple media, disciplines, and industries applying different skills, interests, process, and perspectives in order to create unique experiences for our clients/customers [users]

We are uniquely British and yet Hong Kong is home where we specialise in areas key to every organisation no matter its size, sector, products or services. We, ourselves are intentionally small and diverse in order to provide a very personal touch and experience for every client from our offices here in Hong Kong.

We not only design and create for our clients but we continue the relationship far beyond that, supporting you in many ways through strategy, communications, digital support, marketing, and campaign management.

How we work.

It is important that we fully understand our clients organisation, so we make it our business to get to know you, your organization and your goals. We work in small teams with every client making the client part of that team so you have continual input into the project from start to launch. This way we can dynamically work through the project, working on all aspects in real-time with you.

LEARN.

We take the time to get to know you and your organisation, as well as your industry and your goals.

STRATEGIZE.

We evaluate your existing customer interactions, performance metrics, data and capabilities to create a strategy for the new experience your organisation wishes to provide its customers [users]. All your customer touchpoints, from digital right through to face to face are taken into consideration.

CREATE.

Engagement & retention are key, this is driven by creating highly intuitive, usable and impactful design spanning print, video, web, mobile, social and emerging platforms.

SUPPORT

Launch is not the end of the journey. We see the ongoing support as an essential part of the process and key to helping you increase engagement and conversion. The scope of this support covers a wide range of areas. We see this added service as key to ongoing success.

How we work.

It is important that we fully understand our clients organisation, so we make it our business to get to know you, your organization and your goals. We work in small teams with every client making the client part of that team so you have continual input into the project from start to launch. This way we can dynamically work through the project working on all aspects in real-time with you.

LEARN.

We take the time to get to know you and your organisation, as well as your industry and your goals.

STRATEGISE.

We evaluate your existing customer interactions, performance metrics, data and capabilities to create a strategy for the new experience your organisation wishes to provide its customers [users]. All your customer touchpoints, from digital right through to face to face are taken into consideration.

CREATE.

Engagement & retention are key, this is driven by creating highly intuitive, usable and impactful design spanning print, video, web, mobile, social and emerging platforms.

SUPPORT

Launch is not the end of the journey. We see the ongoing support as an essential part of the process and key to helping you increase engagement and conversion. The scope of this support covers a wide range of areas. We see this added service as key to ongoing success.

Look who we support.

We have great clients who challenge us to create engaging content and campaigns every single day as well as relying on our Digital Support services.

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DIGITAL SUPPORT & HOSTING

Email & Skype
[email protected]

Client Support Dashboard
hub4.support

Hosting Control Panel
websupport.services

[email protected]

+852 8198 8447

HUB4 Concepts
11/F, Crawford House
70 Queens Road Central
Hong Kong